We guarantee
Our guarantee
The satisfaction of our clients is essential for us.
To that purpose, we do our best to:
- reply to your order ASAP (during work days, usually within 3 hours, we even reply during weekends even if not as quickly)
- only offer proven accommodation facilities.
After a stay, each our client receives a questionnaire and the facilities which do not receive good reviews are discarded from our offer. To this day, we have near 1000 published client reviews!
- acquire the best price for your vacation.
Had you purchased a stay via our portal and then found the same stay for a lower price? Contact us and we will return the surplus cost!
Terms for price guarantee:
- The same acc. facility, same room category, same service package.
- The price is applicable in the same term.
- The guarantee does not cover special discounts offered only to selected category of guests (various client cards, discount vouchers, donated senior stays, group stays etc.).
- The compared price must be officially published and the stay can be ordered for the price in question.
- The compared price must be officially published and the stay can be ordered for the price in question.
- The lower price has been found and reported up to 3 days after our offer confirmation.
